Emergency Help

In an emergency call 000 or visit your local emergency department.

  • Helplines can provide you with immediate access to support and advice that is confidential, free and anonymous.
  • You can call about yourself or if you have concerns for others and need some advice.
  • To find a helpline, please look at the list. 
  • Want to chat to someone online? Access online chat and forums below.

What is a Mental Health Crisis? #

A mental health crisis is any situation in which a person’s behaviour puts them at risk of hurting themselves or others and or prevents them from being able to care for themselves or function effectively in the community.

Treat this as you would a medical crisis, get the person to the nearest hospital or call an ambulance/ police if they are unable or unwilling to get to the hospital.

Anyone that may be going through a mental health crisis may experience guilt, anger, or grief. It is important to address a mental health emergency quickly and effectively. Some individuals who are dealing with a mental health illness may not exhibit any warning signs. Please remember no one is to blame, not the person or the family.

Any talk of suicide MUST always be taken seriously. If someone has attempted suicide before the risk is even greater.

There is 24 hours support available by showing up at the nearest emergency department in your area or by phone which is free and confidential.

24/7 Helplines #

Life Line
13 11 14

Rural Link
During business hours you will be connected to your local community mental health clinic.
After hours: Monday to Friday 4.30 PM to 8:30 AM
24 hours Saturday, Sunday and public holidays
1800 552 002

Crisis care
1800 199 008

DV Assist
188 080 083

1300 224 636

Suicide Call Back Service
1300 659 467

1800 737 732            

Men’s Line Australia
1300 789 978

PANDA (perinatal anxiety and depression)
Monday to Friday 9 AM – 7:30 PM AEST
1300 726 306

1800 184 527

Kids Helpline                                                   
1800 551 800

Police 24 hours number
131 444

Margaret River Police Station
9757 8600 between 8 AM – 4 PM

If you are unsure who to contact call 000

Live chat #

Live chat services can provide you with access to counselling or advice straight from your computer in real time.
We recommend you do not use these in times of crisis – for urgent assistance call a helpline, or attend an emergency department.

Alcohol and Drug Support Service Live Chat, Western Australian time: Monday – Friday 7:30 AM – 9 PM, Saturday 9 AM – 7 PM, Sunday 11 AM – 6 PM

Beyondblue online chat (3 PM to 12 AM Eastern Standard Time)

Youth Beyondblue online chat (3 PM to 12 AM Eastern Standard Time)

Lifeline Crisis Support chat (7 PM to 12 AM Eastern Standard Time)

Headspace (12 to 25 year olds) 9 AM to 1 AM Eastern Standard Time

Butterfly Live Chat (eating disorders) Monday to Friday 8 AM to 9 PM Eastern Standard Time

Online Forums #

Online forums allow you to get support from others who are affected by mental illness and share similar experiences.

Sane Australia Forums

eHeadspace group chat sessions (12 to 25 year olds)

ReachOut.com online forums (14 to 25 year olds)

Beyondblue online forums